ASEGURAMIENTO DE CALIDAD

 

Entrenamiento y Soporte Continuo

In addition to PAO’s Auditor Requirements, PAO makes available and promotes additional auditor resources, to include auditor trainings, auditor on-site shadows, 6 day-a-week access to QA Specialists, audit technical reviewers (both internal and external) covering the Western Hemisphere, and auditor work instructions, each resource made availabe in both English (ENG) and Spanish (ESP).

Graph: Auditor Trainings Provided

(January 2014 to March 2015)

This graph reflects bi-monthly reporting, including both the number of trainings provided (in grey) and the total number of attendees (in green).

Note the highest peak, during this time period PAO (then PrimusLabs) provided 8 trainings with 110 attendees served.

36 Trainings Total | 444 Attendees Total

 

Auditor Trainings Provided

  • PAO trainings are open to PAO in-house, sub-contracted, and candidate auditors.

  • Trainings are web-based or on-site.

  • Attendance at some trainings is mandatory, if, for example, a new audit version is released or a new interpretation is provided.

  • Attendence at some trainings is voluntary, for example, presentations on specific commodity audits are offered.

  • Technical experts assist in commodity specific trainings.

Additional PAO Auditor Resources

  • Weekly auditor QA memos provided.

  • Exams given based on past auditor memos.

  • On-site auditor calibration trainings conducted by audit QA personnel.

  • Audit QA specialist available 6 days a week.

  • Audit QA Specialist located in U.S., Costa Rica, Mexico, and Chile.

  • Audit QA Technical experts (internal and external).

  • Technical review of audit reports.

  • All resources available in both English and Spanish.

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